Camp USA Rental Terms for travel between 01-May-2008 and 31-Dec-2010
1. Security/Reservation Deposit – Each rental requires a Security Deposit. The Security Deposit is fully refundable at the end of the rental period less any damage, loss of equipment, cleaning, refueling, extra days and extra mileage fees. To avoid any additional charges, the motor home must be returned in the same condition as received. Refunds are processed 5-10 business days following rental return. To secure an advance reservation a $2,000.00 deposit is required for Class A diesels, $1,500 for all gas engine coaches and $750.00 for Travel Trailers. THIS DEPOSIT IS ONLY REFUNDABLE PERSUANT TO THE CANCELLATION POLICY SET FORTH BELOW.
PLEASE NOTE WE DO NOT ACCEPT DEBIT CARDS FOR THE SECURITY DEPOSIT.
2. Requirements – All renters and all authorized drivers must be 25 years of age and posses a current valid drivers license. Child car seats are required by law for each child under 4 years old. See options below.
3. Payment - Full payment is due upon delivery and prior to departure. Accepted forms of payment: cash, bank wire, and credit or debit cards, CAMP USA DOES NOT ACCEPT AMERICAN EXPRESS. Payment by personal check must be made at least 39 days prior to departure.
4. Check Out - Motor home check out times are by appointment only. Special weekend and holiday times must be pre-arranged. Please allow 45 minutes for check out at time of pick up.
5. Sanitation Fee – Each rental will be charged a non-refundable Sanitation Fee of $30.00.
6. Mileage – 1000 miles per week are included, 750 miles for 5 day rentals. Additional mileage is charged by the mile, mileage rate varies depending on unit.
7. Housekeeping Kits - Are available for a fee and may be requested when making a reservation. These kits include bed linens, towels & washcloths, pillows, blankets, eating and cooking utensils, dishware, cups and glasses, toaster, coffee maker.
8. Pet Policy – Pets are only permitted with written authorization in certain coaches and renter will be charged a minimum deodorizing fee of $75.00 per rental, per pet.
9. Awning – Damages to awnings are not included by insurance unless a collision occurs. Be aware of rain and/or windy conditions. Take proper care of the awning and roll it up when you leave the coach or retire for the evening. Many damages occur when the awnings are not supervised.
10. Smoking – SMOKING IS NOT PERMITTED IN ANY COACH.
11. Violation of Policies – Renter agrees that, if there is evidence of an unauthorized pet and/or smoking in coach, Camp USA will be entitled to liquidate damages in the amount of $1,000.00. This is not a penalty but is intended to cover damages for intensive cleaning and time without rental revenue, which is difficult to calculate with certainty.
12. Insurance – All renters must provide current proof of insurance by providing a copy of their insurance card. Renters are required to provide an insurance binder from their insurer naming Camp USA as an additional insured. Without the binder, renters must purchase a Loss of Use Waiver at a cost of $10 - $55 per day which covers our lost revenue and driver time/fuel to get the RV repaired in case of damages. All international renters must purchase the L/U waiver. Renter or their insurance is the primarily liable for any liability loss or damage including that caused by negligence, misuse or carelessness (including but not limited to roof damage, under carriage and tire damage). If an insurance binder is NOT submitted before departure, you will automatically be charged for L/U Waiver.
13. Standard Equipment – All of our units are equipped with air conditioning and awnings. Generally, motor home equipment also includes television, stored fresh water, flush toilets, waste/gray water holding tanks, cabinets/closets, hot water heater, range/oven, shower, furnace, refrigerator/freezer, microwave, am/fm radio, auxiliary generator, dining/sleeping accommodations and power steering. Renters are not charged for these items even though they are considered conveniences. If malfunctions of these items should occur they are not considered breakdowns and no compensation will be made.
14. Accident/Incident Report - CAMP USA requires documentation of circumstances involving an accident or incident. If anything occurs on private property call the police and make a report. If they do not respond make a report yourself and also document that the police have been called, but did not respond. Your rental binder will have a driver’s accident report, please use this form even if an incident occurs. In the event of an accident/incident, and the renter does not fill out this form, he/she is subject to the insurance company not covering the claim and the renter then waives insurance coverage and will be responsible for the claim themselves. You signature below will confirm these requirements and terms.
15. Cancellation Policy - All cancellations must be in writing, and are effective upon receipt by Camp USA. If notice is received more than 45 days prior to the rental date, Renter will forfeit reservation deposit. If notice is received between 48 and 33 days prior to the rental date, Renter will be charged 65% of the full rental price as a cancellation fee. If notice is received between 32 and 13 days prior to the rental date, Renter will be charged 75% of the full rental price as a cancellation fee. ALL CANCELLATIONS RECEIVED LESS THAN 12 DAYS PRIOR TO THE RENTAL DATE WILL NOT BE ENTITLED TO ANYREFUND AND WILL BE CHARGED THE FULL RENTAL FEE. Exceptions to this policy cannot be made for any reason, including weather or personal emergencies. We strongly recommend obtaining travel insurance covering trip cancellations.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Camp USA insurance
Florida renters can provide an insurance binder naming Camp USA as an additional insured, or purchase our Renters Liability Coverage cost of $ 10-55 per day. All out of state and International Renters MUST purchase our Renters Liability Coverage with a deductible of $1,000.00. Renter is fully liable for any damage caused by negligence, misuse or carelessness (including but not limited to roof damage, under-carriage and tire damage). If an insurance binder is NOT submitted before departure, you will automatically be charged for the Renters Liability Coverage. Please note: The insurance charge is always one day more than the rental days because coverage starts midnight of the day before and goes until midday of the day.
Daytona depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Fort Lauderdale depot
Address: 2851 Hammonville Road,
, Pompano Beach
, Florida
, US
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service from this location to their physical branch in Pompano Beach just north of Fort Lauderdale. Costs of transfers will be the responsibility of the renter
Fort Wilderness depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Ft Myers depot
Pompano Beach is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Gainesville depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Homestead depot
Pompano Beach is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Jacksonville depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Kissimmee depot
Address: 4560 Old Tampa Highway,
, Kissimmee
, Florida
, US
Closed on Sundays, however, if you must have Sunday pick up or drop off, there is an additional $100.00 fee
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service from this location to their physical branch in Kissimmee. Costs of transfers will be the responsibility of the renter.
Lakeland depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Miami depot
Pompano Beach is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Orlando depot
Orlando is a serviced non depot location.
Closed on Sundays, however, if you must have Sunday pick up or drop off, there is an additional $100.00 fee
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service from this location to their physical branch in Kissimmee. Camp USA offers Orlando Airport pick up and drop off service. Costs of transfers will be the responsibility of the renter
Pensacola depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Sanford depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Sebring depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
St Petersburg depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Tampa depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Vero Beach depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
West Palm Beach depot
Pompano Beach is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
Windermere depot
Kissimmee is a serviced non depot location.
Closed on Sundays, however , if you have Sunday pickup or drop off, there is an additional $100 fee.
All pick ups and drop offs must be made between 8am and 4.30pm.
Camp USA will contact you after the booking has been made to help arrange pick up and drop off service. Costs of transfers will be the responsibility of the renter.
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